foxbar wrote:http://www.dellideastorm.com/article/show/61833/No_India_Call_Centers - India has built quite a bad reputation for itself as far as IT goes. This is not racism or the fault of consumers or tech managers. Until Indian tech stops seeing the west as a cash cow to be exploited for bad service, there is no reason not to be weary.
See, this is what irks me a little... I wonder why we've started discussing call centers as a part of this discussion. I understand people's frustrations with call centers, trust me - I go through the exact same frustrating experience, every now and then. But THAT experience does not have to translate to racism here.