CRM Fundamentals for SME's

CRM Fundamentals for SME's
4 episodes
  • Last episode: Nov 04, 2015 at 2:54AM

  • Wynand Roos discusses the importance of CRM in small businesses. He also discusses campaign management and how to keep in touch with customers from anywhere.

     

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  • jadevanrooyen

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CRM Fundamentals for SME's

Managing Customers from Anywhere for Start-up Businesses

by jadevanrooyen

The importance of nurturing customers is once again highlighted and the role of technology in managing customers is explained. Wynand emphasises the need to manage both exceptions and expectation to…

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