Solutions - Data Modeling
in full screen it's hard to read the words
Poor Video quality
The player uses Smooth Streaming which will have great clarity when your bandwidth is good and will change to a lower resolution when there is not enough bandwidth available in your end.
If you're consistently having problems, the recommended alternative is to save & watch the "High Quality WMV" file which is the first link right next to the player. For this video, it would be http://files.ch9.ms/ch9/d0e2/9567823f-a8a4-4a35-8376-9e6d0159d0e2/newCRMdatamodeling_2MB_ch9.wmv