Lync Top Support Topics and Troubleshooting Tools

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Avoid the most common, costly, and time consuming support engagements: Lync deployments, updates,
infrastructure changes, and expanding capacity/modalities often create problems that are hard to identify
and difficult to troubleshoot. This course describes the most frequent issues for support engagements,
how to quickly troubleshoot and identify the root causes and implement fixes, and how to avoid the issues



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