Building a Real self-service platform with SCSM, SMA PowerShell Workflows

Play Building a Real self-service platform with SCSM, SMA PowerShell Workflows
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Description

Automated self-service has been a hot topic for the last couple of years since SCSM first debuted the self-service portal and Orchestrator integration. Now with Service Management Automation (SMA) you can harness the power of PowerShell workflows and the vast library of PowerShell modules to automate just about everything yet still have process control and self-service. In this session, Travis Wright will walk you through the Orchestrator vs. SMA pros & cons, give you an overview of PowerShell workflows and SMA, and perform an extended demo of setting up an automated self-service scenario using the SCSM self-service portal with integration to SMA.

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