Citrix XenDesktop delivers Windows apps and desktops as secure mobile services. While simple to use from user's perspective, XenDesktop components perform numerous interactions in the background. Such complexity, if left unmanaged, can severely impact productivity and return on investment. Comtrade's solution to this challenge is a product called Management Pack Suite for Citrix XenDesktop (XenDesktop MP Suite). XenDesktop MP Suite natively integrates all Citrix components with Microsoft System Center Operations Manager (SCOM), enabling proactive control over the application and desktop delivery process. In this session you will learn how you can: (1) Perform rigorous connectivity probing and active service checks across components to validate the health of complete XenDesktop infrastructure, (2) Execute synthetic probing checks at the main user entry points to dig deep into the StoreFront – XenDesktop interactions and alert on issues before they impact end users, (3) Setup agentless oversight of non-Windows (NetScalers, hypervisors, etc.) or highly dynamic components (virtual desktops) to increase monitoring flexibility and reduce deployment complexity and cost, and (4) Capture user experience on both application and desktop level to enable analysis of individual user issues and overview across application and desktop use.