This section is all about SLA insights and analysis, standardized service delivery and manage multiple processes. In addition you will learn about OLA insights and analysis.
- [09:22] - SLA Insights and Analysis
- [30:46] - Standardize Service Delivery
- [33:18] - Manage Multiple Processes
Full course outline:
- Mod 01: Introduction to the Cloud OS
- Mod 02: Infrastructure Provisioning
- Mod 03: Infrastructure Monitoring
- Mod 04: Application Performance Monitoring
- Mod 05: Automation and Self-Service
- Mod 06: IT Service Management
- Mod 07: Windows Azure Pack
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