Download this episode
When solutions fail, is it too easy to blame a given platform than for those really responsible to take responsibility? It more often has to do with one's level of problem solving skills, planning, and ability to align technology with business strategy.
This discussion between Jim Wilt and Zhiming Xue explores challenges that organizations often face while adopting technologies, and discusses proven field architectural practices and some strategy tools and approaches that will assist stakeholders in becoming owners of their solutions -- taking responsibility for their outcomes. This results in greater customer satisfaction, as the focus is all about enabling problem solvers (not expecting products) to deliver successful solutions.
Available formats for this video:
Actual format may change based on video formats available and browser capability.
Comments have been closed since this content was published more than 30 days ago, but if you'd like to send us feedback you can Contact Us.