6 | Blameless Postmortems with Pushpay

Play 6 | Blameless Postmortems with Pushpay

The Discussion

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    ...when putting a sticker over the backlit fruit does not make it a vegetable.

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    Jay Jaeger

    At Wisconsin DOT where I started working in the 1970's this idea was a basic, unstated part of the culture. Mistakes were made. People are not perfect. But so long as mistakes were not repeated, and sincere effort was made, blame was generally avoided. Unfortunately that ended shortly after 2011, when a new manager came into the picture. It was a real shame. Turnover has been incredibly high since that time.

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    Thanks for the video, and the useful links in the notes. All very helpful

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