There is no such thing as an "average user." As Bryce Johnson highlights with real world examples, trying to design for the average user can result in unusable products or poor experiences when the someone's actual abilities interact with your product. This very problem highlights the importance of Inclusive Design. In this talk, you'll learn to recognize exclusion, learn from diversity, and take solutions for one and extend them to many. Bryce will also highlight the type of limitations to keep in mind, and how to extend continuums to make a wonderful experience. Evelyn Thomas also describes her work on the Xbox platform and increasing accessibility. She also states the goal of Microsoft's new Inclusive Technology lab.