An Overview of Customer Lockbox in Office 365

Play An Overview of Customer Lockbox in Office 365
Sign in to queue


In this demo bench, lead engineer Sara Manning Dawson, demonstrates how to activate the new Customer Lockbox for Office 365 (E5), in your tenant. In the Office 365 service, no one at Microsoft has standing access to your data. In the extremely rare event that there is a problem that requires us to access your data for troubleshooting, we have a highly supervised process called Lock Box comprised of elevated permissions to allow for just-in time access to fix the issue.
With Customer Lockbox, you now have the ability to approve or deny access by a Microsoft engineer to perform such service operations. Watch to see how it works.



Download this episode

The Discussion

  • User profile image
    Sanjeev Arora

    Hello, Data Access Option does not appear / is not available under Service Settings in our Office 365 Tenant or Tenants we support for customers. Is there an ETA for general availability?

  • User profile image
    Paul Rich

    General Availability for Customer Lockbox is 12/1/15 (today). It is included in the E5 plan and available for purchase with other plans.

  • User profile image

    This video is not accessible, no closed captions or dialogue to be downloaded.

Add Your 2 Cents