How do we make AI agents appear to be more "human"? The goal of this session is to bring together researchers in human-computer interaction, linguistics, machine learning, speech, and natural language processing to discuss what is required of AI that goes beyond functional intelligence, and that helps agents display social and cultural intelligence. We will present an overview of the research that we are doing at Microsoft Research India toward the goal of building socially and culturally aware AI, such as chatbots for young, urban India, and socio-linguistic norms in multilingual communities. This will be followed by a panel discussion entitled "AI for socio-culturally enriching interactions: What is it and when is it a success?" This panel will discuss what constitutes socio-culturally aware AI, what are the metrics of success, and what are desired outcomes.