The Voice of Support - Show 001: The Introduction

Sign in to queue

Description

Welcome to the first installment of The Voice of Support!

In this first show, Jen Hough and Otto Cate from Global Service Automation (the team behind http://support.microsoft.com) cover their ideas and concepts around what type of content to expect from this new communication medium.

While we certainly have a lot of support-related content ideas to bring you, we really hope to hear from you, our listeners, about the specific topics you'd like to hear about in future sessions!

LINKS

Download the Transcript

Microsoft Support WebCasts

ASP.net Support Voice Columns

Embed

Download

Download this episode

The Discussion

Add Your 2 Cents