Defrag: Build's coming, printers on Surface RT, dedupe OneDrive and much more

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:40] - Build, watch the Keynotes and more live here on Channel 9 (link)
[01:00] - Channel 9's 10th Birthday (watch last day of Build)
[01:14] - Update History on Windows 8.x
[02:22] - Pause (and other keyboards)  in CMD scripts
[04:40] - What is KB2949809 for Windows 8.1 (link)
[05:13] - HP Deskjet 6980 printer with the Surface RT (Windows Compatibility Center). Tip, try the 6520 class driver
[07:08] - Tools to Dedupe OneDrive (link)
[08:10] - How many thumb drives does Gov have in his pockets...
[08:57] - Making IE Bing search use HTTPS
[10:27] - Dell Window 8 laptop ISP broadband and Wi-Fi dongle results in no dns service or bad_pool_caller
[11:50] - Remembering how to do Remote Assistance
[13:58] - Turning off Windows 8.x auto screen brightness
[14:41] - Delete Windows 8 VPN
[15:23] - Windows 8.1 with failing hardware and system reserve partition
[16:55] - Hardware and a software suggestion to capture and digitize the analog video, such as VHS tapes (link)
[19:46]- Open multiple instances of an application in Windows 8.1
[22:07] - Disable the charms bar for touch-screen
[23:46] - Pick of the Week: Word 1.1 and MS DOS 1.1 and 2.0 source released (link)



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    The Discussion

    • User profile image

      [02:22] - Pause (and other keyboards)  in CMD scripts

      ok, I did not thought about the 2 chars coding of the key

      [04:40] - What is KB2949809 for Windows 8.1

      thanks for answering. It is strange that the KB site is still not shown

      [23:46] - Pick of the Week: Word 1.1 and MS DOS 1.1 and 2.0 source released

      there nice comments in the code :D

    • User profile image

      To the question of the key press this happens because when you press certain keys on the keyboard in reality it send two signals one is a escape signal and the other is a normal key the arrows are one example of this where after the escape key one of them sends the letter P I don't recall witch one.

    • User profile image

      [05:13] Follow-up

      This is Dave, I got it to work with a HP DeskJet PCL3 Class Device driver. It did the trick.:D


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