Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[02:08] - Changing App Local folder via properties.
[03:11] - Explorer crashes throughout the day.
[04:39] - Outlook 2010 getting a sync error with Outlook.com email. [link]
[06:10] - Win8 restarting in first boot, restarting fine second time.
[08:18] - Fan on Sony VGN-SR11M runs constant on Windows 8.*
[11:00] - Getting to Recent Documents on Windows 8.
[14:09] - Finding RSS button in IE10.
[15:03] - Ethernet controller needs to be removed/installed on reboot.
[17:58] - What is purpose of 100MB partition with Windows 7.
[18:36] - XP Mode and Windows 8.
[19:30] - Connecting 3 laptops with various problems.
[21:53] - Fastest way to delete Recycle Bin with thousands of files.
[23:17] - Seeing the size of sub-folders.
[25:15] - Win8 associated emails with Mail rather than Outlook.
[26:27] - Pick of the Week: Watching debates on Xbox Live. [link]
[28:04] - Pick of the Week: New version of Eye-Fi. [link] [link]
[31:05] - Pick of the Week: Delta Six Controller. [link]
Steps taken to repair Sony issue above: (Thanks Valerio)
1. Sony Shared Library
Sony Shared Library, Version 5.9.0.03310 for Microsoft® Windows® 7
2. Setting Utility Series
3. Event Service
4. Power Management
VAIO Power Management 3.0 _ 3.0.00.05270.zip
5. VAIO Control Center
6. VAIO Original Function Settings
VAIO Original Function Settings 2.0.2.02240