Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:40] - Possible faulty RAID controller. [link]
[05:00] - Using SkyDrive to access files on another PC.
[06:24] - User wants to roll back from IE11 to IE9 on Windows 7.
[08:37] - Pluses and minuses of Storage Spaces and NAS.
[14:18] - Copying files without changing owner or permissions.
[15:48] - Questions about setting up RAID.
[17:50] - Can you use a DLNA BluRay as PC drive?
[18:42] - Troubleshooting randsomeware PC.
[21:12] - Trying to pin ProcExp to Taskbar.
[22:13] - PC restarts in the middle of the night.
[23:08] - Making a directory always show large icons.
[24:22] - Pick of the Week: Seiki 50" 4k TV as a PC monitor. [link] [link] [link]
[30:55] - Pick of the Week: Larry's Photosynth Camera Roll [link]
[34:44] - IPV6 on Comcast. [link]