Defrag: Best drivers, Hide from Alt-Tab, Cloning HDD

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:15] - Getting a signed 9 Guy. 
[03:40] - PC & Devices setting screen crashes. 
[04:24] - Windows update failed. 
[05:25] - Will Office activation persist on sysprep install.
[06:16] - Should I install drivers from mobo manufacturer or Intel? 
[07:10] - Shared machine running out of HDD space. 
[09:50] - How to hide an application from Alt-Tab. [link]
[11:00] - Keyboard not working correctly. 
[11:40] - Cloning HDD and swapping drives. 
[14:50] - Pick of the Week: Surface 2 / Surface Pro 2 [link] [link]



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The Discussion

  • User profile image

    I suspect the stuck Windows key is a bug.

    I've had this happen. I've seen people at work have it happen. And a family member and a couple of friends have had this problem. It's always the Windows key. It's not the ALT, Fn, or any other key.

    The problem has always been resolved by just pressing the Windows button.

  • User profile image

    Idea for a show, Have Mr. Orange  go into detail into some of the folders in the Windows directory, especially WinSXS, the Assembly (GAC), CSC folder, and the Panther directory. Also the catroot in the system 32 folder.  I think that would be a great show. 

    peace james

  • User profile image

    I'm not sure if there's a reason this wasn't mentioned, but you can change user environment variables permanently. Go to the System Properties window, Advanced System Settings, and click "Environment Variables."

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