Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:15] - Getting a signed 9 Guy.
[03:40] - PC & Devices setting screen crashes.
[04:24] - Windows update failed.
[05:25] - Will Office activation persist on sysprep install.
[06:16] - Should I install drivers from mobo manufacturer or Intel?
[07:10] - Shared machine running out of HDD space.
[09:50] - How to hide an application from Alt-Tab. [link]
[11:00] - Keyboard not working correctly.
[11:40] - Cloning HDD and swapping drives.
[14:50] - Pick of the Week: Surface 2 / Surface Pro 2 [link] [link]