Defrag: CEO Changes, Pinning Sites, Form Factor Via CMD

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:10] - Long sleeves for Larry for the next few weeks. 
[00:47] - Ballmer stepping down.  
[02:44] -  Browser requiring credentials every time closed when on corp network. 
[04:57] -  Way to pin sites without taking up Task Bar. 
[06:33] -  Why does Win 8.1 require CMPXCHG16B CPU instruction? 
[07:22] -  How to troubleshoot a Windows Update that fails. 
[09:42] -  Search in Windows Explorer not finding files.  
[11:00] -  Easiest ways to add missing album art. [link] [link
[12:14] -  Is it possible to undelete files that have been deleted and trash emptied? [link] [link
[14:27] -  How to check PC form factor from command line. 
[16:17] -  Pick of the Week: Portable Bluetooth keyboard with KVM. [link]



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The Discussion

  • User profile image

    Reguarding the pinning of tabs, the idea isn't quick access to favorites. It's keeping the "app-like" sites like facebook and easy to switch back to and find. In ff or chrome you can split things into pinned sites and transient pages. In IE each pinned site is it's own thing, hence creating the clutter. Albeit, I try to keep only a handful of sites pinned. So maybe it's not that cluttered. I didn't even find the pin feature in chrome for quite awhile so perhaps they aren't too essential.

  • User profile image

    J Allard and Larry sitting in a tree...

    Come on, man! Smiley


  • User profile image

    Its interesting now to watch videos where we were able to follow the mouse and copy.

    Now you have these new keyboard only shortcuts. Why not call out keyboard key strokes your doing. I mean everything just pops up now like magic.


  • User profile image

    You can also pin a site to the Start screen from desktop IE ("gear button" -> "Add site to Start screen"), and then when you click on the tile it will open in the desktop browser in "application mode", where it will act just like it would if you'd pinned it to the taskbar, with a separate icon that lasts as long as the window stays open.

    So instead of cluttering your taskbar you can get the same app-like behavior by cluttering your Start screen instead (which has a lot more space, at the cost of requiring more of a context switch to access). Apparently this is so obscure that Gov doesn't know about it Smiley I think you can do this with the Start menu on Windows 7 as well.

  • User profile image

    @Rukur: Ha! Ok, I'll try to have him call out shortcuts like we do with TLA's (three letter acronyms). 

  • User profile image

    [09:42] -  Search in Windows Explorer not finding files. 

    don't use this buggy Windows search. Use fast third party tools like or



  • User profile image

    The auto update errors and lack of updates working is endemic. If you guys can't figure it out - how in the h&*& would you expect the average user? Another reason people are making the jump away from windows.

  • User profile image
    David Garbacz

    Larry I think misread my question, but there are some good comments here.

    I was wanting to know in IE if there was a way to leave a tab open in the tab bar, but not having it take up the width of the tab bar by "pinning" it (like Chrome or Firefox) and just having the favicon visible while leaving the tab open.

  • User profile image

    I will check out your audio file manager tips, but it will be hard to beat the free, no-nag, donation-ware Mp3Tag.

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