Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:10] - Long sleeves for Larry for the next few weeks.
[00:47] - Ballmer stepping down.
[02:44] - Browser requiring credentials every time closed when on corp network.
[04:57] - Way to pin sites without taking up Task Bar.
[06:33] - Why does Win 8.1 require CMPXCHG16B CPU instruction?
[07:22] - How to troubleshoot a Windows Update that fails.
[09:42] - Search in Windows Explorer not finding files.
[11:00] - Easiest ways to add missing album art. [link] [link]
[12:14] - Is it possible to undelete files that have been deleted and trash emptied? [link] [link]
[14:27] - How to check PC form factor from command line.
[16:17] - Pick of the Week: Portable Bluetooth keyboard with KVM. [link]