Defrag: Clearing Frequent List, Keyboard Shortcuts, Window Always On Top

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[01:00] - Gov's power policy tricks.
[02:37] - Can key from OEM sticker be used with other install media.
[03:20] - Using shift key to start IE under another user.
[04:30] - How to remove frequently used items from Windows 8 File Explorer.
[05:53] - Changing password via VPN. [link]
[07:15] - Using Control+N on IE vs. other methods for new windows.
[08:57] - How to always keep a windows on top. [link]
[09:25] - What would cause USB device not connected error message.
[12:24] - Is it possible to change chassis type reported by system.
[14:35] - What's the shortest way to get to Device Manager.
[15:30] - Pick of the Week: New Microsoft logo.



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    The Discussion

    • User profile image

      Fine show as always. My favorite way to get to the device manager takes a bit longer the first time I do it but saves time thereafter.

      Winkey + R to get the run box

      Type devmgmt.msc and hit enter.

      It's saved in the history of my run box and is normally one of if not the top item so it's right there.

    • User profile image

      I dont have AutoHotKeys so I use some free tool called DeskPins to pin windows on top.

    • User profile image
      Rene Sorensen

      For Windows 8 - fastest way to Device Manager is Winkey+X M.

    • User profile image
      Yakko Warner

      Well, since you asked... Devil

      How can I get the Microsoft Cordless Phone to run in something more recent than Windows 98?

    • User profile image

      Of course the keys from the laptop sticker can be used with "normal" install Media (for example with the MSDN ISOs). Only drawback is that you SOMETIMES need to activate by phone instead of Internet.

      If you don't like telling your customers that this is possible because Microsoft's legal department is likely larger in size than all Microsoft developers combined... fine. But then please just don't even take the question instead of pseudo-answering it with BS thats obviously wrong.

    • User profile image


    • User profile image

      Preme for Windows ( is a GREAT app that has many nifty features including Always On Top function.

    • User profile image

      You can always create a desktop shortcut to Device Manager and assign a shortcut key to it.  I just set one up using devmgmt.msc as the target and then I assigned Shift-Ctrl-D as the shortcut key.

    • User profile image

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    • User profile image

      Great show!

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