Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:48] - Picking a laptop for HyperV.
[02:45] - Tip for IE desktop shortcuts. [Fences link]
[03:59] - WD My Book USB 3.0 speeds. [Firmware link] [Note: Yes, it was megaBYTE, not megaBIT]
[06:58] - Corrupted MFCM80.DLL
[06:58] - Keep CMD window up rather than auto closing.
[08:35] - Can power scheme be changed via registry.[link]
[09:38] - Can't see external HDD when connected to PC.
[16:04] - Will having apps on SSD speed up PC if OS is already on SSD.
[18:02] - Pick of the Week: Sharp Keys