Because we've been out for a couple weeks we have a very special Charles-Torre-length episode of Defrag. Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:20] - Ever lost data removing a USB drive without ejecting? [Reddit]
[04:04] - Do Microsoft employees, or proxies, call people about virus removal? [link]
[06:35] - MoCA as an enhancement to your home network.
[10:57] - Validity of putting a dying hard drive in freezer.
[15:34] - How to keep Win button from popping you out of a game. [link]
[17:18] - Is it possible to shrink size of WinSXS folder?
[18:42] - Is it possible to join a laptop to a second domain?
[20:35] - Do network credentials expire?
[21:55] - Can I have different volume levels for different users?
[22:40] - How to change icons for devices in Window. [link]
[23:54] - What is AppLocker and when would I use it?
[25:18] - What can I do with Media Center without a TV Tuner? [link]
[28:11] - In Device Manager, how do you figure out what an "unknown device" is?
[30:35] - Is there a way to force Windows to populate icons with ones I'm viewing first?
[31:43] - Considerations for using a 3D TV to play 3D games on PC.
[34:37] - Is there a function to copy CD's in Windows 7?
[35:44] - How can I send ALL sounds from one computer to another?
[38:20] - How do I get thumbnails to show up for MKV files? [link]
[39:05] - Where do I see old XP icon selections when changing icons on a shortcut?
[42:00] - What does "Open as Portable Device" actually do?
[43:16] - How do I make a bogged down PC more responsive to general input?
[45:26] - Can I use multiple touch monitors on Windows 7? [link]
[47:30] - How do you install Windows 7 using USB 3?
[48:12] - Is it possible to not have to log into Windows 7 but still have a lock screen password?
[49:37] - Problems restoring Windows 7 image to a different computer.