Defrag: Finding Win8 Key, UI Hang in Games, Modern App Update Log

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. 

[00:15] - Pick of the Week: We have a CEO. 
[01:17] - Setting OneDrive folders for online/offline update. 
[02:13] - 8.1 not downloading through proxy, but other updates are okay.  
[03:33] - User doesn't see 8.1 update in Store. 
[04:50] - UI hangs 1-2 seconds when playing games.  
[07:50] - Is it possible to burn an .ISO through command line. [link] [link]
[09:17] - Windows 8 laptop doesn't have key sticker, how to find key. 
[10:40] - Trying to merge multiple partitions on a new laptop.  
[12:41] - Where to find updates log for modern apps. 
[13:43] - How to get into safe mode on Windows 8.  
[14:34] - How to tell if a tile opens a Windows Store app or desktop app.  
[16:54] - Pick of the Week: Bill Buxton and Jeff Han interview. [link]

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    The Discussion

    • User profile image
      vincej

      Hi - Re Safe Mode on Windows 8. I can not see the screen - it is black, so I can not tell if the PC has booted or not. I have left it 45 secs. between each power cycle and it does not work for me. ALSO, when you say to cycle 3x, does that mean you will be in safe mode on the 3rd or do you need to reboot a 4th time to be in safe mode ?

    • User profile image
      VernAnderson

      So awesome that Gov finally mentioned some PowerShell

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