Defrag: Hanging MSI, PC Not Shutting Down, Shared Computers

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:15] - Gov has a new PC. 
[01:10] - Larry still struggles with his Facebook addiction. How he uses Surface Pro. 
[03:27] - Gov's Kinect story. [link]. 
[04:20] - Why are Windows Media Player and Windows Media Center not one application? 
[06:40] - Is there a way to permanently show scroll bars in modern apps. 
[07:13] - SettingSyncHost using up battery. 
[08:26] - Autographed 9 Guy for John. 
[09:17] - Windows 8 not shutting down properly. 
[11:37] - MSI installs hang. [link]
[14:30] - Making shared computer not show login of last user. 
[16:18] - Problem getting files to show cover art thumbnails.  
[17:50] - How to get monitor to turn off with keyboard shortcut. [link]
[19:10] - Where do default audio settings come from? 
[20:43] - Pick of the Week: Gov's mini keyboard. [link] [link



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