Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:18] OpenDNS and Geolocation Services Warning
[02:14] Microsoft Band for those outside the US?
[02:56] Validity & reliability of SMART data?
[05:40] Debugging IE Crashes
[08:25] Is there anyone at Microsoft who knows absolutely everything about one particular product?
[11:55] What task do I need to close (or run) to kill/restart a frozen Start Screen?
[12:53] After a computer without TPM is started can the substitute USB pen drive be removed?
[13:48] How can I see which wifi channel is used by my laptop with Windows 8 ?