Defrag: Keyboard Fail, Search Auto-Suggest, Wider CMD Window

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Microsoft tech troubleshooter extraordinaire Chad Beeder (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:24] - DPC Watchdog update from previous show. [link]
[05:55] - Keyboard missing some keypresses. 
[07:52] - Looking at browser history. 
[10:28] - Outlook showing friends birthdays but not own. 
[11:32] - MSTSC behavior not consistent. 
[12:45] - Sending us a Proc Dump. [link
[15:00] - Search no longer showing auto-suggest. 
[17:12] - Task bar on wrong screen after detaching. 
[19:12] - How to restart Task Bar without rebooting. 
[20:33] - Windows Store app fails on update. 
[21:47] - Screen doesn't paint in IE sometimes until scroll. 
[22:53] - How to make CMD window wider. 
[24:49] - Suggesting on re-enabling PIN logon. 
[25:50] - How to MKLink to share so web can save files to it. 
[29:05] - Pick of the Week: Auto-hiding Task Bar based on tablet orientation. [link]





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The Discussion

  • User profile image

    Hey guys,

    Batteries are brand new (That was the "Is the pc plugged in" answer you gave). I went back and forth with Gov on this one. I pulled the wireless receiver out and put it in a front USB port and Windows8 re-ran the Microsoft Wireless Receiver Installer which fixed the problem. For some reason, when I would unplug and re-plugged the receiver in a rear usb port the issue continued.

  • User profile image

    About Looking at browser history:

    It's certainly possible that a virus can redirect you to spam/mallicious/porn websites that you don't want to visit and they will show up in your browser history.

  • User profile image

    @Dark_Halmut: Cool, good to hear you got it worked out. I wonder if there's a bit more RF interference causing problems when it's in the back port, or something to do with the position of the antenna.

  • User profile image

    Shutting down the taskbar can be done easier by holding Ctrl + Shift + right click taskbar -> Exit Explorer

  • User profile image

    [15:00] - Search no longer showing auto-suggest. 

    That answer was bit of half-way IMO.

    Both you said that it *used to work*. And then some obscure setting that controls it which you didn't know about has it (the partial match /auto-suggest) turned off.

    So the obvious question is, who turned the setting off if you guys didn't know about it? This is obviously major user experience bug (unexpected changes in user experience that no automatic testing will ever catch in QA), almost the level of the issues in Vista, except in Vista there was no way to fix them. (and the Windows 7 fix that MS applied makes the explorer slow down little by little until it's unusably slow).

    Anyway I'm not upgrading from Windows 7 too soon since after all these years I have finally found fixes to all the show stopping issues in Windows 7 (Aero frame rate perma-drop to 15 FPS and explorer slow down).


  • User profile image

    @android: I don't know how it got changed, but Occam's razor says that I probably unchecked the box at some point in the past without realizing it.

    Incidentally, this behavior is not specific to Windows 8. You can turn off "Find partial matches" in the Windows 7 search options and see the same behavior when searching from the start menu.

  • User profile image
    David Garbacz

    Thanks guys for covering my issue again! Was a great learning experience and glad I walked away with some extra know-how!

    Never thought to update my Intel storage chipset drivers since usually it's a fire and forget type driver. Keep up the great work.

  • User profile image

    About the keyboard problem, I found that for some reason the power options have some impact on keypresses and the reaction speed of the keyboard on some notebook models, usually HP. Changing the CPU and USB power management usually fixes the problem.
    Windows 8 seems to behave a lot better on this regard.

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