Defrag: Moving My Docs, BluRay Troubleshooting, Change Default File Type in Paint.

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[01:04] - Can't delete a restore directory after backup.
[04:53] - Blu-Ray won't play on PC.
[08:38] - Best way to move My Documents to a microSD card.
[10:43] - SSD drive running out of space, can user make hiberfile smaller.
[13:20] - Since using Bing RSS for desktop theme, PC shuts off after short time.
[17:33] - Webcams not working on PC.
[19:10] - What's the difference between a router, a switch, and a hub, and how should they be setup in a typical home setup with cable modem?
[25:16] - How to setup a password just for Outlook to keep people using your PC from browsing your mail. [link]
[26:15] - Is there a way to verify a valid email address without using Telnet?
[28:20] - How do you change the default file type to save to in MS Paint on Windows 7.
[29:24] - How do you set a different font for the Command Window?
[32:00] - Pick of the Week: Microsoft Script Explorer for Windows PowerShell. [link]



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The Discussion

  • User profile image

    Hey I betcha you guys would just fall over dead if you saw this:

    link Big Smile Devil

  • User profile image

    @Algorithum: Ha! That's the last thing I want burned in to my LCD's at home. Smiley FWIW What I normally use for a 'screensaver' is R4 running through Winamp which I start manually when I'm not using my PC. 

  • User profile image

    Re: [01:04] - Can't delete a restore directory after backup.

    Robocopy is PLENTY smart to handle junction points. You just have to tell it what to do!! From robocopy's help:

    /XJ :: eXclude Junction points. (normally included by default).

    Obviously the kinds of tools you recommend in the video are what most users should stick with. But for folks that are comfortable with the command line, I'd hate to have them get scared away by misinformation.

  • User profile image

    [10:43] - SSD drive running out of space, can user make hiberfile smaller.

    Open a cmd prompt with admin rights (elevated) and run this:

    powercfg /hibernate /size 50

    this sets the size to 50% of the RAM size. A lower value is not possible.

    [32:00] - Pick of the Week: Microsoft Script Explorer for Windows PowerShell.

    I always get error 7000: "unable to retrieve the list of resources from the server", so I can't really use it.

  • User profile image

    I think having .PNG as the default extension in Paint was a bold but awesome move. PNG should have more adoption IMO.

  • User profile image

    gov!what would be your suggestion to prevent bufferbloat on windows! or icsi ( about this huge issue for the whole world wide web!ty for info!

  • User profile image

    Hey guys,

    Thanks for addressing my problem moving my My Documents folder from my SSD to my microSD card. I took your advice and moved the data and then tried to add the micrSD card folder to my libraries. Unfortunately, I get a message that the folder can't be added because it's on removable storage. Wow, this is very strange to me, but I guess it makes sense. Sounds like you guys were able to make it happen on your end, so any suggestions would be greatly appreceated. Thanks.

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