Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:28] - Do apps that claim to make your Internet speed faster do anything at all?
[03:30] - If user creates a storage space using two non-system HDD, can user dual boot and recognize?
[04:00] - Trying to delete folders, getting error on TrustedInstaller. Can user delete without formatting?
[07:53] - How to change Standard User to Admin without removing and re-adding.
[08:48] - How to rename User Account folder without breaking things.
[09:40] - When clicking PDF, Acrobat doesn't start but shows process running.
[14:11] - User wants to setup 3x3 grid of monitors, is Win7 limited to number of monitors?
[15:26] - Windows Update hangs.
[17:50] - User can't change login password to previous password.
[19:13] - Pick of the Week - Windows 8 RTM, WS2012 RTM, IE10 RTM, Outlook.com
Comments have been closed since this content was published more than 30 days ago, but if you'd like to send us feedback you can Contact Us.