Download this episode
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:20] - Way to install a portable version of office on a USB drive. [link]
[03:25] - Norton AV and action center not cooperating.
[04:50] - Logitech setpoint not letting user configure buttons.
[07:02] - User gets SESSION_HAS_VALID_POOL_ON_EXIT(ab) bugcheck. [links 1, 2, 3]
[10:05] - BluRay drive causing driver power state failure bugcheck.
[14:07] - How to set drive letter for removable drive.
[15:54] - Seeing most recent updated folder.
[16:30] - Differences between Program Files and Program Files (x86).
[18:45] - IE was running slow, IT person fixed it, now has "black eye".
[20:13] - Changing the speed of a laptop touchpad without changing speed of mouse.
[21:19] - Is it safe to delete appdata/local/temp?
[23:29] - Encrypting a drive with NTFS junctions.
[24:25] - Pick of the Week: Free 3D Studio Max tutorials. [link]
[25:55] - Pick of the Week: Channel 9 app in Windows Store. [link]
Available formats for this video:
Actual format may change based on video formats available and browser capability.