Guest Host Andrew Richards and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:52] Accessing Programs or All Programs folder on Windows 8.1
[02:08] Closing Modern UI apps, like the Windows Store, in Windows 8.1 Update, in a keyboard/mouse world
[03:39] Accessing "This PC" performance differences and using Windows Performance Recorder and Process Monitor (link) to help diagnose it
[07:37] Sleep Mode problems after updating a video driver and tips on gathering debug submission information
[10:27] Find a Tab/Worksheet in Excel
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