Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:22] - What is FSAVAILUX in System32?
[03:20] - After Win8 install, EasyBCD menu not working correctly.
[05:15] - How to prohibit accessing local device setting pages with WS2k8R2+Win7.
[07:20] - Question on sharing permissions when there is no user account password.
[11:29] - Protecting files on a shared business computer.
[16:31] - Installed a TPM but can't encrypt C:\ drive.
[19:20] - User gets a window created by DWM.
[20:45] - Windows eval install not playing multimedia.
[21:45] - New computer won't sleep, how to debug.
[00:00] - Pick of the Week: 3D Subtraction [link]