Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:18] - What's the app with the Swiss Army knife icon?
[01:05] - Storage Spaces not spinning down when unused.
[03:02] - Outlook asks to be default mail program on every start.
[04:38] - Out pick for a Haswell-based laptop.
[07:15] - Drawbacks, incompatibilities, licensing with Hyper-V boot on laptop.
[12:20] - Unable to view help with PerfView.
[13:54] - Increasing icon overlay in Windows Explorer.
[14:25] - What is LogonUI.exe /flags:0x0?
[14:54] - Why Win7 uses taskeng.exe and Win8 uses services.exe. [link]
[16:45] - Isn't there some benefit to using SuperFetch PreFetch on SSD?
[18:16] - Pick of the Week: Project Spark [link]