Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:54] Surface Pro 3 Discussion
[02:42] Windows 8.1 Update and making the Power Button appear on the Start screen on touch devices
[05:56] Is it possible to create a Windows 7 image for deployment that has no local accounts, such as local admin
[08:17] Closing an Modern App brings up the Desktop
[09:14] Dealing with dueling dual monitors on Windows 8.1 Update
[10:55] UAC Prompt when deleting shortcut on the Desktop
[11:48] Delete the WindowsSxS after after upgrade