Microsoft tech troubleshooter extraordinaire Andrew Richards (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[00:18] - Just install 7-Zip.
[01:20] - 3D things Siodmy would print.
[03:22] - Time consuming reinstall of OS.
[05:42] - Chad Beeder update on monitor turning off after 1 minute at lock screen. [link]
[06:40] - "Leftovers" after uninstalling legacy apps as related to Windows Store apps.
[14:16] - IE crashing but unsure how to get good dump from the right process.
[20:57] - PDF displays every time user starts PC.
[22:00] - Renaming Microsoft account. [link]
[23:53] - Getting bugcheck DPC_Watchdog_Violation 0x00000133.
[28:30] - Where is the temporary profile stored on Windows 7.
[29:50] - Pick of the Week 1: Developing an app with VS 3D Starter kit. [link]
[30:36] - Pick of the Week 2: Unity 3D conference sessions are available for download. [link]
[31:30] - Pick of the Week 3: Movi M10. [link]