Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:46] WiFi vs Ethernet between local devices
[04:34] A complete list of all command line, and related, utilities and commands? [No]
[08:18] Dealing with a non-booting, crashing Surface [Includes steps to hard reboot it]
[09:53] Surface Type Cover is touchy
Note: After the recoding of the show a firmware update was released to help with the Cover's performance, Microsoft firmware improves Surface 2 family's Cover performance.
[11:26] Handling a perceived non-paged pool memory leak in VM's
[12:38] Dealing with a 4GB+ WIM and FAT32
[14:18] Controlling OneDrive and Off-Line settings
[15:24] Closing/Exiting Modern App's without touch
[16:47] Turning off some Windows 8 Syncing options