Defrag: WiFi vs Ethernet, Surface tips, The Future of the Kinect and more...

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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[01:46] WiFi vs Ethernet between local devices
[04:34] A complete list of all command line, and related, utilities and commands? [No]
[08:18] Dealing with a non-booting, crashing Surface [Includes steps to hard reboot it]
[09:53] Surface Type Cover is touchy
Note: After the recoding of the show a firmware update was released to help with the Cover's performance, Microsoft firmware improves Surface 2 family's Cover performance.
[11:26] Handling a perceived non-paged pool memory leak in VM's
[12:38] Dealing with a 4GB+ WIM and FAT32
[14:18] Controlling OneDrive and Off-Line settings
[15:24] Closing/Exiting Modern App's without touch
[16:47] Turning off some Windows 8 Syncing options

[17:33] Pick of the Week: The Future of Kinect (link)
[18:28] Pick of the Week: EyeDropper tool pen: (link)



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