Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[04:05] Recover a hard drive that connects but looks empty
[06:10] Enhanced Mitigation Experience Toolkit for Security
[08:42] Windows Performance Counters for Hard Drive Health (related show)
[13:28] Windows 8/8.1 File Explorer thumbnail creation (link)
[17:56] Two Office 365 accounts, personal, work and email policies
[18:38] Leaner Windows?
[23:58] Problems deleting some items from within Windows 7 Folders that's keeping Folders from being deleted
[25:46] How do you restart Windows when the Explorer process has been killed