Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:50] - Windows 8.1 update fails, status bar doesn't increment, error 8020013.
[03:30] - The Windows 8.1 update process.
[17:55] - Bing app goes to desktop rather than Start Screen.
[18:54] - Unity 3D crash on Surface Pro.
[fix: force Unity to use DX11 with a "-force-d3d11" parameter.] [Oculus specs]
[22:39] - Pick of the Week: Time Travel Tracing Diagnostic [link]
[26:11] - Pick of the Week: Nokia 2520 [link]
[28:40] - Pick of the Week: Microsoft co-hosting November Oculus event in Boston. [link] [link]