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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
[01:15] - OEM media for OS reinstall.
[02:22] - How to move the page file from one drive to another.
[05:59] - Is there a way to recover encrypted files if you have access to the physical drive?
[10:51] - ICS not working on home configuration.
[13:59] - Troubleshooting screen reinitialzing on machine.
[16:48] - Can't see a user account made on a PC.
[18:54] - Floppy drive A: started showing up, how to remove.
[20:22] - Calc button on keyboard no longer starts up multiple instances.
[22:03] - Pick of the Week: StevieB talking about the Applied Sciences Group. [link]
(Hard Rock Cafe [link] [link])
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