Office Casual at CES: Why F1 helps

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With Office products, and nearly all Microsoft programs, help is a click away: just press F1. See how customers have improved the experience in Office 2010.

You can find all of the Office Casual videos under the Office Casual tag on C9 and also at the Office Casual series blog at http://bit.ly/office_casual

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    The Discussion

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      rhm

      I don't know if it's because Microsoft's extensive useability research leads them to develop things that are better for the majority and I'm in a minority, but I feel that Office help has gotten progressively less useful in every version since 97.

       

      There was a time when the help files were like a manual and it was logically laid out as such - now it's all task based, which sounds good, but the steps for each task are so obvious you'd have to be a moron to not be able to work it out yourself.

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