Microsoft Dynamics CRM has social engagement functionality built-in to help government agencies gain critical intelligence on their services and help inform decision making based on the content and sentiment generated through social media. Next steps Discover the Microsoft Cloud for GovernmentLearn…
TechNet RadioAug 18, 2015 at 11:40AM0
Want a basic overview of the cloud and cloud services? Curious how to move from old-school, traditional IT to today’s cloud? Learn how to run your business 100% in the cloud, with just a phone, a laptop, a phablet, and a printer! From basic definitions of cloud services to specific technologies that…
TechNet Radio3 days ago0
In Part 4 in our “To the Cloud” series, Blain Barton examines Microsoft Dynamics CRM and shows us how you can improve your customers' experience with sales, marketing, and customer service anywhere, anytime and with any device. [2:50] DEMO: Dynamics CRM______________If you're interested in learning…
In this interview, Rick Wood and Jim Wilson of Cincom Acquire talk to me about their product configurator solution and how it can be used to configure simple to very complex product packages. In addition Jim shows us the solution working with Microsoft
Dynamics CRM Online which starts at time…
Jeff Gerardot of Interactive Intelligence (http://www.inin.com) talked with me about their call center solutions and the work they have done to integrate Microsoft Dynamics CRM 4.0 into the solution.
Enjoy the show!
John O'Donnell Microsoft Dynamics ISV Architect Evangelist Microsoft…
While in Redmond I managed to catch up with the Microsoft Dynamics CRM Community and Content Strategy team and talked to them about the great work they do for the various Dynamic CRM Communities including these:
CRM Team Blog
Resource Center (external)
Our partners do a great job of writing compelling solutions that integrate with our Dynamics products. In this video I talked with Dan Bien, a program manager in our Dynamics CRM product team about Microsoft's plans for a new marketplace focused on our
Microsoft Dynamics products starting with…
This 30 minute talk explains how you can customize the business logic in Dynamics AX 4.0, in a way that makes future code upgrades easier.
The talk also covers the layer technology of Dynamics AX, and will create a small customization using an approach with minimal overlayering, implement…
2nd CRM Incubation Week in Boston, MA, I took the opportunity to sit down with all startup teams to discuss their experiences and perspectives on Microsoft’s investments (BizSpark,
XRM, Azure) to make them succeed in today’s economy.
In this series, I am pleased to introduce…