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  • What Is the face of the next Web?
  • The Back of the Napkin: Solving Design Problems (and Selling Your Solutions) with Pictures
  • Getting Clued In to Experience Management
  • Mix Keynote: Hard Rock Demo
    6 minutes, 8 seconds
  • How Design Impacts the Bottom Line
  • Lou Carbone on Experience Engineering
    8 minutes, 20 seconds
  • Web 2.0 and Beyond: What Is the Business Reality?
  • Creating Better User Experiences: Information Architecture
  • Delivering International User Experiences
  • From Long Tail to Fuzzy Tale: Why "Fuzzy" Is the New Clear