CRM Accelerators: Enterprise Search
- Posted: Nov 19, 2008 at 12:33 PM
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In this video, we take a look at the Enterprise Search Accelerator for CRM and see how SharePoint and CRM can complement each other in creating business solutions.
The enterprise search accelerator allows Microsoft Office SharePoint Server (MOSS) customers to view and search for Microsoft Dynamics CRM data directly from their SharePoint portals.
Additionally, the technology, Business Data Catalog (BDC), and techniques used with this accelerator can be employed to surface data from other line of business applications to further enrich the SharePoint portal.
BDC makes it easy for people to connect to, find, and act on information stored in structured line-of-business systems (such as Microsoft Dynamics CRM) by using a declarative framework to securely integrate them into search results. With BDC you can configure actionable audience-specific portals, dashboards and mash-up interfaces for this data without writing any code.