.NET Core and Visual Studio for Mac
Play Bot Human Handoff
Description
Bots can’t replace our human agents, but they can augment the customer service experience. This session explores how we can use a bot to initiate a conversation with a customer, and then hand off context to a human agent.
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The Discussion
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d1mnewz Great session!
And especially Hannah`s voice. -
Alex Hello,
is there any new information about the supervised bot available yet? -
Amit How this looks in 2019?
We need a functional way to create a Agent Call Center like functionality to perform human hand off and let agents pick up multiple chats?
Bots are becoming so popular and being multiplied in numbers, but a better human assistance mechanism is still at large. Some good thought can take the bots ecosystem to new level.
Amit -
Jeet007 Can I download the code?
