Bot Human Handoff

Play Bot Human Handoff
Sign in to queue

Description

Bots can’t replace our human agents, but they can augment the customer service experience. This session explores how we can use a bot to initiate a conversation with a customer, and then hand off context to a human agent.  

Day:

0

Session Type:

Pre-Recorded

Code:

P4075

Embed

Download

The Discussion

Add Your 2 Cents