Carolyn Chau is a Lead Program Manager in the Reporting Services team at Microsoft. Her team’s focus is on providing rich authoring capabilities in Reporting Service design tools: Report Designer, Report Builder and Model Designer. With over 10 years of project management, database design and implementation, and business intelligence application design, implementation and training experience, Carolyn has lead the development of many business intelligence solutions especially focusing on corporate performance management, internet usage and e-commerce behavior.