I started out teaching little old ladies in the UK how to use PC based POS Systems. I eventually became the IT Manager for that company. I broke a lot of computers in the early days. In 2000 I got into Consulting, working for a Gold Partner for a few years, then onto Avanade, before I joined MCS in the UK in 2005. I went through the Exchange Ranger (MCM) Program in 2005, achieved MCA | Messaging certification, then moved to the Exchange Product Team where I am currently a PM in the Customer Experience team working in Redmond.