Aspect Contact powered by Microsoft Lync
Aspect® Contact™ is a telephony solution for help or service desks under 100 seats in sales, customer care, HR, IT or other departments within commercial and government organizations, as well as admissions, financial or registrar offices in academic institutions. Aspect Contact equips your team to expertly handle service requests from multiple access channels including voice, email, web chat and IM. Managers use a unified administration tool to make system changes and access on demand reports. Find out more at http://aspect.com.