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Gold Systems Building on Lync UCMA 3.0

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Microsoft Lync and the UC platform SDKs, such as Unified Communications Managed API (UCMA) 3.0 SDK, are changing the way we communicate and collaborate by providing a platform to integrate communications and presence capabilities into existing business solutions.  Terry Gold, CEO of Gold Systems, gives an example of how the Vonetix framework uses the Lync platform and UCMA SDK to create Call Center and Interactive Voice Response (IVR) systems.

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    The Discussion

    • User profile image
      Vuosaaren ATK

      Microsoft® Lync™ Server 2010 a really connected experience transforming communication into an interaction that is more collaborative, engaging, and accessible from virtually any location with internet connectivity.

    • User profile image
      Peter Keenan

      Outstanding.....having been involved with IVR for over 20 years, this is a quantum leap in devlopments speed, lower cost, and scalability!  Congratulations to Terry and the Gold team!!

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