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Gold Systems Building on Lync UCMA 3.0
Description
Microsoft Lync and the UC platform SDKs, such as Unified Communications Managed API (UCMA) 3.0 SDK, are changing the way we communicate and collaborate by providing a platform to integrate communications and presence capabilities into existing business solutions. Terry Gold, CEO of Gold Systems, gives an example of how the Vonetix framework uses the Lync platform and UCMA SDK to create Call Center and Interactive Voice Response (IVR) systems.
For more information, visit www.goldsys.com and www.lync.com.
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The Discussion
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Vuosaaren ATK Microsoft® Lync™ Server 2010 a really connected experience transforming communication into an interaction that is more collaborative, engaging, and accessible from virtually any location with internet connectivity.
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Peter Keenan Outstanding.....having been involved with IVR for over 20 years, this is a quantum leap in devlopments speed, lower cost, and scalability! Congratulations to Terry and the Gold team!!