Blog Post

Zeacom Communications Center

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Description

Whether it's a phone call, email, chat, SMS or social media alert, our multimedia queuing and skills based routing ensure that every contact is handled efficiently. Optimize your investment in Lync by maintaining one telephony infrastructure for both voice and contact center. Zeacom Communications Center is proven enterprise-class technology that lets you pilot, prove and migrate your helpdesk, call center or customer service desk today. Integrate with a range of Microsoft applications, such as CRM Dynamics and SharePoint. Find out more at http://zeacom.com.

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