建立 IT CMDB ( 組態管理資料庫 ) - System Center 2012 R2 Service Manager (上)

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Description

本課程講授如何建立建立 IT CMDB ( 組態管理資料庫 ) – System Center 2012 R2 Service Manager。

將包含以下內容中文授課:

  • The Value of CMDB
  • The Value of Automating CMDB
  • Configure IT Environment using Service Manager Workflow
  • Configuration Item Management
  • Service Manager Connectors
  • Self Service Portal
  • Incident Management–SCOM Alert to Incident
  • Change Management
  • Version Management
  • CMDB Reports

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